Privacy Policy
Effective Date: August 1st, 2024
CrewHero Inc. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our software services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information: When you sign up for an account, use our services, or communicate with us, we may collect personal details such as your name, email address, phone number, company name, and billing information.
Usage Data: We collect information about how you interact with our Services, such as your IP address, browser type, device type, pages visited, and other usage details.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor the use of our website and enhance your experience. You can modify your browser settings to decline cookies, but this may impact your ability to use certain features of our Services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide, maintain, and improve our Services.
To process payments and manage your account.
To respond to your inquiries and provide customer support.
To send you updates, newsletters, or promotional materials related to our services, with your consent.
To monitor and analyze usage trends, ensuring we maintain a secure and effective platform.
To comply with legal obligations and enforce our Terms of Service.
To send SMS notifications or alerts: If you provide your mobile phone number, we may use it to send you transactional text messages regarding schedule updates, maintenance ticket status, or other work-related notifications. You can opt out of these messages at any time.
2A. SMS/Text Communications
• When you provide your mobile phone number, we may use it to send text (SMS) messages for crew assignment updates, schedule changes, maintenance ticket alerts, and other internal communications relevant to your use of the CrewHero platform. • We do not use your phone number to send marketing or promotional content without your explicit consent.
• We share your phone number with our third-party SMS provider(s) (e.g., Sinch or Twilio) solely for the purpose of sending these messages.
• Standard message and data rates may apply from your mobile carrier. You can opt out of text messages by replying “STOP” or by updating your preferences in the CrewHero application (where available).
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share information with third-party vendors who help us operate our business and Services, such as payment processors, hosting providers, or customer support platforms.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of CrewHero, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and obtain a copy of your personal data.
Correct or update any inaccuracies in your personal data.
Request the deletion of your personal data.
Object to or restrict the processing of your personal data.
If you would like to exercise any of these rights, please contact us at [Insert Contact Information].
7. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CrewHero Inc.
22 Ashleigh Dr
Derry, NH 03038
Phone: (877) 279-4376
Email: support@crewhero.app
CrewHero Inc. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our software services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information: When you sign up for an account, use our services, or communicate with us, we may collect personal details such as your name, email address, phone number, company name, and billing information.
Usage Data: We collect information about how you interact with our Services, such as your IP address, browser type, device type, pages visited, and other usage details.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor the use of our website and enhance your experience. You can modify your browser settings to decline cookies, but this may impact your ability to use certain features of our Services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide, maintain, and improve our Services.
To process payments and manage your account.
To respond to your inquiries and provide customer support.
To send you updates, newsletters, or promotional materials related to our services, with your consent.
To monitor and analyze usage trends, ensuring we maintain a secure and effective platform.
To comply with legal obligations and enforce our Terms of Service.
To send SMS notifications or alerts: If you provide your mobile phone number, we may use it to send you transactional text messages regarding schedule updates, maintenance ticket status, or other work-related notifications. You can opt out of these messages at any time.
2A. SMS/Text Communications
• When you provide your mobile phone number, we may use it to send text (SMS) messages for crew assignment updates, schedule changes, maintenance ticket alerts, and other internal communications relevant to your use of the CrewHero platform. • We do not use your phone number to send marketing or promotional content without your explicit consent.
• We share your phone number with our third-party SMS provider(s) (e.g., Sinch or Twilio) solely for the purpose of sending these messages.
• Standard message and data rates may apply from your mobile carrier. You can opt out of text messages by replying “STOP” or by updating your preferences in the CrewHero application (where available).
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share information with third-party vendors who help us operate our business and Services, such as payment processors, hosting providers, or customer support platforms.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of CrewHero, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and obtain a copy of your personal data.
Correct or update any inaccuracies in your personal data.
Request the deletion of your personal data.
Object to or restrict the processing of your personal data.
If you would like to exercise any of these rights, please contact us at [Insert Contact Information].
7. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CrewHero Inc.
22 Ashleigh Dr
Derry, NH 03038
Phone: (877) 279-4376
Email: support@crewhero.app
© CrewHero Inc 2024. All rights reserved.
© CrewHero Inc 2024. All rights reserved.
© CrewHero Inc 2024. All rights reserved.